When to use it
When you need to get support from the Editor.
Requirements and permissions
- Session initiated at the Winerim Editor.
- Access to the module shown and the exact role depends on the account and should be confirmed with an administrator.
Steps
- Press Support.
- Explains module, action and expected result.
- Include wine / screen if applicable.
Expected result and readback
Result: The action is reflected in My letter > To request functionality / Support.
Check: Back to My Letter > Request functionality / Support and confirm the result.
Common errors
- Amend a reference, variant, period or restaurant other than intended.
Recovery or rollback
Go back to the previous screen, clear filters or reload once. Do not repeat a write action until check if the first was applied.
Evidence
Full screenshot
Frames reviewed: 2026-09-28. Screenshots: 2026-06-15.