When to use it
If the visible label does not match the reference or is outdated.
Requirements and permissions
- Session initiated at the Editor.
- Accurate reference localised.
- Existing and complete photographs of the bottle.
Steps
- Open Request tipstick.
- Search and select the exact reference.
- Compare name, winery, add and format.
- Attach the front and, if you have an identity, the back.
- He's sending a single request.
- After processing, open My letter and public letter to confirm the image.
Expected result and readback
Result: The same reference keeps his data and shows the right label.
Check: Check the Editor card and public information sheet and the image should match name, winery, add and format.
Common errors
- To demand a change about a similar wine.
- Using a photo cut, blurred or otherwise added.
Recovery or rollback
Cancels the request if the reference is incorrect. If an wrong image has been processed, register ids and catches before opening a new incidence.